Your Questions Answered

Frequently Asked Questions

If you have any questions about the products we sell or the service we offer, feel free to get in touch. But before you do, take a look at these Frequently Asked Questions as we may already have the answer for you.

We offer FREE delivery on all orders over £30. For any orders under £30 we charge £3.95 for delivery. You can find out more about our delivery service here.

We deliver next working day Monday to Friday. If you order before 4pm and the item(s) are in stock, delivery will be made the next working day. Orders placed on a weekend will be delivered on the Tuesday. Excludes Bank Holidays.

Your order will only be left if someone is in to receive it. If we attempt to deliver on the agreed delivery date and you are not in, we will take the goods back to our warehouse and contact you to arrange a redelivery. There is an additional charge of £6.95 for a redelivery, so please bear this in mind when placing your order. We always deliver next working day as standard between the hours of 8am and 5pm Monday to Friday.
Yes, all prices you see on this website include VAT at 20%.
When you have found the products you would like to buy, add them to Basket and proceed to checkout. We only accept payments online through our secure payment gateway. We accept the following payment methods:

visa master american express maestro paypal apple pay logo

Our pricing is constantly monitored to ensure we offer competitive prices. If you are wanting to purchase mutliple items together we can look at the pricing for you. Simply get in touch via Whatsapp, Phone, Email or LiveChat.
Yes we do. When you place an order you will receive an email order confirmation. If you scroll to the bottom of that email you will find a link "Need an invoice? Click here" to download your invoice.
You can be totally confident when you shop with Take a look at our Security Online page for more information.
For information about returns please visit our refunds and returns page.